Shipping policy
Shipping Policy
🚚 SHIPPING
How long does it take to ship my order?
Orders are typically processed and shipped within 2–4 business days.
If you choose Expedited Processing during checkout, your order will be prioritized and shipped within 24–48 hours, depending on the time of day it was placed.
Which shipping carrier do you use?
All orders are shipped via USPS. For international orders, your local postal service will handle the final delivery once the package reaches your country.
When will my order arrive?
Orders are shipped from our facility in the USA.
Estimated delivery times are as follows:
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USA: 2–5 business days
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Canada: 4–10 business days
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Western Europe: 5–15 business days
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Australia & New Zealand: 5–15 business days
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Other international locations: 5–20 business days
Note: International shipments may experience delays due to customs processing or routing disruptions. Please check your local postal service's website for updates regarding potential delays.
I haven’t received my order — what should I do?
If your order hasn’t arrived within the estimated delivery time, please contact us at contact@memoryjewelz.com. Include your order number from your confirmation email or SMS, and we’ll assist in locating your package.